Senior Client Relationship Manager
CSC, Amsterdam
1-year contract before permanent hiring
Full Time, 40h/week
Hybrid, 3 days/week on-site
CSC is the world’s leading provider of business, legal, financial, and digital brand services to companies around the globe. From keeping your business in compliance and streamlining operations, to protecting and promoting your brand online, we use our expertise and personal approach to help your business run smoother.
The function profile of a Relationship Manager comprises the following:
Key Responsibilities:
● Build positive and long term relationships with our clients.
● Understand customer needs and ensuring that all client deliverables are met.
● Lead and mentor the client team comprising of Fund Assistants and Fund Accountants in a harmonious, collaborative and service focused working environment.
● Liaise with other relationship managers and the Managing Director to ensure best practices and regulatory standards.
● Promotes a culture of cooperation and connection within the local team, as well as globally with other CSC businesses.
● Forward upselling and cross-selling opportunities to the sales team.
Qualifications/Experience required:
● At least 7-10 years experience in the industry.
● Experience with managing key client relationships, developing teams and planning resources to achieve goals.
● Understanding of the fund services business in the Netherlands.
● Has knowledge of and experience with relevant laws and regulations with which CSC is working or is wiling to acquire such knowledge.
● Has knowledge of and experience with administrative procedures and processes in the and financial business.
● Excellent in time management and priority setting.
● Analytical, with an eye for detail, and curious, with a drive to investigate and find answers to the right questions.
● A passion for servicing clients to consistently high standards.
● Proactive, motivated and dynamic personality.
● A positive attitude with a ‘can-do’ mentality.
● Educated to degree level (financial, economic & accounting education credentials a plus).
● Fluent in Dutch
● Very good written and verbal skills to convey information in English, both internally and externally to clients.
Why work with CSC?
We’re always looking ahead, finding ways to improve and anticipate the future needs of our clients. Curiosity fuels our innovation, and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. Our more than 8,000 colleagues around the globe are empowered to bring the right solutions to market to meet client demand.
· CSC is a great place to work with smart and dedicated people. We’ve been voted a Top Workplace every year since 2006 and are a National Top Workplace in the U.S. for the second consecutive year and Best Place to Work in India.
· We offer challenging work and career opportunities. Many positions are filled with internal moves and employee referrals.
· Employees are eligible for an annual success-sharing bonus or commission plans based on role and individual performance.
· Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus.
· We offer flexible schedules and remote options for available positions. It’s an exciting time for us in terms of growth and expansion.
· We strive to boost the power of our diversity by ensuring that all our colleagues feel a sense of belonging. Our Strategic Equality Alliance fosters a culture of inclusion regardless of race, ethnicity, religion, gender identity, or sexual orientation. It provides networking, learning, and development opportunities through our employee resource groups.
· CSC Gives Back, our philanthropic program, is committed to making the communities in which we live and work better off tomorrow than they are today.
About us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
CSC is committed to creating a diverse and growth-oriented environment where everyone is valued and respected. CSC offers challenging career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
