As the new Head of Services for our Dutch entity, you will play a vital role in building and maintaining a stable and high performing team while fostering a safe working environment. You wil assume full profit and loss responsibility and drive strategic revenue and EBIT growth year over year in the Benelux region. You will work collaboratively with various departments across the globe to synchronize operational strategies with broader business objectives.

Your Main Responsibilities Will Be

Provide guidance and leadership to the team, overseeing Service Center, Field Service, Sales, QEOHS, Finance and Human Resources, with ultimate accountability for goal achievement
Oversee the operations team in our service center, overseeing the adherence to the repair processes, ensuring product quality, on-time delivery and cost efficiency
Ensure compliance with industry standards, safety regulations and quality control procedures
Work closely and assist in the development of service strategies to expand the potential offerings, drive the growth and strengthen client relationships
Continuously monitor, evaluate, and optimize the financial performance of the company
Establish and monitor a set of Key Performance Indicators (KPIs) for efficient order execution, organizational rightsizing, and maximizing operational efficiencies
Collaborate with the supply chain team to optimize inventory levels, procurement, and supplier relationships
Regularly visit customers to maintain strategic relationships and gather market intelligence
Develop and implement a localized strategy which is in line with the global and regional mid-range plan (MRP).
Drive year-over-year revenue growth by establishing a team to develop new customers, compressors, and geographic areas
Implement the best possible organizational structure, policies, and procedures
Ensure compliance with global and local guidelines, regulations and legal frameworks
Promote and maintain a positive work environment, encourage a culture with a growth mindset to improve employee engagement and teamwork
Promote quality & safety initiatives within the organization
Champion a culture of innovation and problem-solving and stay current with industry trends and best practices to drive operational and functional excellence

Requirements

Possess a Bachelor's degree in Engineering, Business Administration, or related field
Demonstrate a minimum of 10 years of relevant experience in similar industries, markets, and roles
Exhibit a profound understanding of P&L performance management
Minimum of 5 years of experience in operations management, with at least 3 years in a leadership role
Proven track record of implementing lean and continuous improvement methodologies
Strong financial management skills including budgeting, forecasting and cost management
High degree of self-motivation and strong ability to build high performing teams
Dutch and English: fluent both spoken and written
Customer focused, strategic thinking, team worker and result oriented
Strong leadership and soft skills
Excellent communication skills including the ability to adapt the message and communication style to the audience
Trustable, convincing, loyal personality
Strong analytical and problem-solving skills and experience in project management
Willingness to travel

Apply now to be part of our success story and contribute to our growth and a sustainable energy future!

Burckhardt Compression creates leading compression solutions for a sustainable energy future and the long-term success of its customers. The Group is the only global manufacturer that covers a full range of reciprocating compressor technologies and services. Since 1844, its passionate, customer-oriented and solution-driven workforce has set the benchmark in the gas compression industry.

Burckhardt Compression (US) Inc.

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Head of Services BENELUX